Island Car Rental Reviews
(Rated by 12 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.3
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.6
- Return Policy4.4
- Good Value4.5
- Price & Quality4.6
- Customer Service4.8
Recent Customer Reviews (12)
Jack Hargreaves
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Klaudia Bohm
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Noah Wright
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Sarah Mason
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Maria Souza
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Timirbulat Sultanovich
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Tom Kohler
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Edward Summey
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Madeleine Shah
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Prewitt Marquis
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Island Car Rental Pros & Cons
Pros
1
Reliable Fleet: Offers a range of vehicles, including compact cars, vans, SUVs, and luxury sedans.
2
Insurance Options: Provides various insurance options for full coverage.
3
Technology: Allows for easy booking via phone, website, and mobile app.
4
Amenities: Offers additional services like maps, GPS, cell phone rentals, and private transfers.
5
Friendly Staff: Known for good customer service.
6
Cost-Effective: Lower rates due to the absence of a physical storefront.
7
Accessibility: Convenient locations make it easy for both locals and visitors to access vehicles.
8
Customer Service: Fast and professional service ensures a smooth rental experience.
CONS
1
Long Wait Times: Some customers experience lengthy wait times during pickup.
2
Car Condition: Some vehicles may not be in optimal condition, with issues like malfunctioning electronics or low fuel.
3
Customer Service Issues: Some customers report poor service when dealing with problems, such as unresponsive management.
Island Car Rental Features and Benefits
Features
Reliable Fleet
Offers a range of vehicles, including compact cars, vans, SUVs, and luxury sedans.
Insurance Options
Provides various insurance options for full coverage.
Technology
Allows for easy booking via phone, website, and mobile app.
Amenities
Offers additional services like maps, GPS, cell phone rentals, and private transfers.
Friendly Staff
Known for good customer service.
Variety of Vehicles
Offers a wide selection of vehicles including compact cars, sedans, SUVs, convertibles, Jeeps, and Broncos.
Competitive Pricing
Provides affordable rates without hidden costs, thanks to an online-only operation.
Convenient Locations
Offers four pickup and drop-off locations in Honolulu, including the Honolulu International Airport, Ilikai Marina parking, Waikiki Zoo, and Seaside Avenue.
Streamlined Booking Process
Allows for easy online booking without the need for a physical storefront.
Cost-Effective
Lower rates due to the absence of a physical storefront.
Accessibility
Convenient locations make it easy for both locals and visitors to access vehicles.
Customer Service
Fast and professional service ensures a smooth rental experience.